Listen Better.
Build Smarter.

Your users have powerful ideas and pain points but their feedback is buried in different systems—making it impossible to connect the dots. The result is missed opportunities, costly development misfires, and frustrated customers.

Agentform will help you collect and enrich feedback, then turn it into actionable product insights. No more wasted dev cycles—just focused, customer-driven growth.

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Experience the power of customer-centric product development.
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Benefits

Our all-in-one platform centralizes every interaction—so you can turn scattered data into a product your customers love.

  • Ingest, classify and structure

    Hook in your email, chat, forms and other communication channels to collect unstructured customer feedback. Structure and classify the type of subjects being discussed.

  • Enrichment of data

    Automatically respond with follow-up questions to further understand the topic; feature requests, bug reports, or knowledge-base questions.

  • Human in the loop

    Allow users to stay in control where they want to. Approve if the Agent will engage to collect more information – or not. Approve if an insight or bug ticket should be pushed to a 3rd party system.  

  • Surveys

    Use a conversational AI that dynamically adapts to boost survey engagement, automatically proposes surveys with human oversight, offers guided setup, and recommends topic-based surveys.

  • Alerts

    Sentiment & predictive analytics to detect customers that are at risk of churning or show signals of upsell, based on feedback and conversations.

  • Analyze

    Inform product strategy by understanding trends, underserved needs, common patterns – increasing market fit and improving topline.

How It Works

  • 1

    Connect Your Sources

    Link your inbox (email or other inbound channels like forms or Slack messages) to our platform. All incoming inquiries now flow into a single, centralized hub—no more scattered messages.

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  • 2

    Classification

    Our platform reviews each inquiry, classifies its type, structures the data and detects missing fields automatically. As you use Agentform, the platform will learn and adapt to how you work.

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  • 3

    Data Collection

    A conversational agent steps in to gather any missing details from the submitter, eliminating back-and-forth emails or calls. The agent asks clarifying questions to enrich the inquiry data. Collection can be triggered automaticaly and with a human in the loop to verify and approve the actions taken.

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  • 4

    Alerts, Analytics and Integrations

    Once the conversation is complete, all relevant information is available and can be used to inform product strategy by understanding trends, underserved needs, common patterns – increasing market fit and improving topline. Data such as bug reports or feature requests can be pushed to your existing tools.

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Experience how streamlined technical support can transform your product cycle.

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