Know your customers,
build awesome products!

Focus on impactful features · Summarize feedback from multiple sources · Automate surveys and insights.

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Is your team investing time in the right feature?

Turn uncertainty into clarity—build features that drive real growth.

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    Collect feedback into one place

    Stop missing valuable ideas. Seamlessly bring all feedback into one place so that you can get the insights.

    • Automatically collect feedback from all your customer conversations, regardless of channel.
    • Feedback is summarized, structured and labeled without any manual work.
    • Free your Sales, CX and Support team to focus on their job and not manually forward feedback.
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    Build the right Features

    Stop guessing and start building your roadmaps with impactful customer insights.

    • Analyse feedback to surface insights and trends across all channels.
    • Deeply understand what is important to your customers.
    • Build your roadmap with confidence, backed by data.
    • Leverage our ease-to-use Roadmap boards or integrate with existing tools.
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    Surveys on Autopilot

    Put your knowledge-gathering on Autopilot with Agentform's Survey Agents.

    • AI powered surveys that capture customer feedback through natural conversation that increases quality and response rate.
    • Get survey suggestions based on customer feedback with approval from Slack or Teams.
    • Stop the back-and-forth with automated follow-ups that ask clarifying questions with customers that are reporting issues, asking for enhancements or providing feedback. 
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    AI where it matters

    Put the customer needs front and center and supercharge your product decisions with AI:

    • Customer feedback is automatically summarised and labeled. No need to manually manage and organize incoming feedback.
    • Let the AI accurately analyse and provide instant summaries based on feedback.
    • If feedback is lacking context, our AI Agent will respond with an follow-ups and get the details.
    • Automate surveys with our highly specialized AI Agents.

Founder team with 15 years of experience building products loved by Startups & Fortune 500 companies

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How It Works

  • 1

    Connect to your sources

    Easily connect your existing platforms for customer communication (Intercom, Zendesk, Zoom, Email, Teams, Discord, etc.) to our platform. All customer communication is now collected into a single, centralized hub.

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    Collect and summarize feedback

    Agentform automatically reviews each incoming message and case, classifies its type, structures the data and detects missing fields automatically.

    As you use Agentform, the platform will learn and adapt to how you work.

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    Survey Agents and smart follow-up

    An AI Agent steps in to gather any missing details from the submitter, eliminating back-and-forth emails or calls. 

    The agent asks clarifying questions to enrich the inquiry data. Collection can be triggered automaticaly and with a human in the loop to verify and approve the actions taken.

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    Analyze and build better products

    Once the conversation is complete, all relevant information is available and can be used to inform product strategy by understanding trends, underserved needs, common patterns – increasing market fit and improving topline. Data such as bug reports or feature requests can be pushed to your existing tools.

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    Out-of-the-box integrations

    Agentform fits perfectly into your existing eco-system and can collect and send data to the tools that you're already using.

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Meet the Team

A seasoned team with a proven track record of founding and scaling SaaS companies from inception to a global enterprise. Recognized for excellence, the team was honored with an Academy Award in 2021 for its past ventures.

  • Mattias Lagergren
    CEO & Founder

    Passionate about technology, startups, and creating products that customers love. With a track record of leadership in SaaS, I’ve built and scaled products, led teams, and driven innovation.

  • Björn Rydahl
    CTPO & Founder

    Extensive experience in building scalable systems and ensuring robust security and compliance. Proven success in managing high-performing technical teams to deliver mission-critical products.

  • Fredrik Limsäter
    Chairman & Acting CFO & Co-Founder

    A proven Entrepreneur and Leader with over a decade of experience in the SaaS start-up/scale-up ecosystem, complemented by 16 years in impactful C-level roles.

Start building products that your customers love

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